If you need help now
If you are in distress, or you are worried about someone else, the services listed below can help you right now.
Crisis support and therapy are different work. Crisis services respond in the moment, at any hour, with emergency medicine and acute care behind them. Therapy is slower work, scheduled sessions over weeks or months, built for understanding long-standing patterns and changing them.
Brisbane City Psychologists provides therapy. Psychologists in private practice see people by appointment, and there can be a wait for a first appointment. We are not a crisis service.
Some people need both. One is not a substitute for the other.
If someone’s life is in danger
Call 000
Or go to your nearest hospital emergency department.
Emergency services can send help, and emergency departments can arrange an urgent mental health assessment at any hour.
If you need urgent mental health support
1300 MH CALL — 1300 642 255
Queensland Health’s mental health access line. A trained clinician will talk through what is happening and connect you with the public mental health service for your area, including acute care teams who can assess you at home or in the community.
Lifeline — 13 11 14 (24 hours, 7 days)
Crisis support and suicide prevention, any time. You can call 13 11 14, text 0477 13 11 14, or chat online at lifeline.org.au.
If you are struggling and want to talk to someone
Suicide Call Back Service — 1300 659 467 24 hours, 7 days. Phone, online chat and video counselling.
Beyond Blue — 1300 22 46 36 Phone support 24 hours, 7 days. Webchat and email support are also available daily.
13 HEALTH — 13 43 25 84 24 hours, 7 days. Health advice from a registered nurse, including where to go next.
Support for specific communities and circumstances
Some services are set up for particular experiences, and it can help to talk to someone who already understands the context.
13YARN — 13 92 76 24 hours, 7 days. Crisis support for Aboriginal and Torres Strait Islander people, answered by Aboriginal and Torres Strait Islander crisis supporters.
Kids Helpline — 1800 55 1800 24 hours, 7 days, for people aged 5 to 25. Phone, webchat and email.
1800RESPECT — 1800 737 732 24 hours, 7 days, for family, domestic and sexual violence. You can also text 0458 737 732 or chat online.
MensLine Australia — 1300 78 99 78 24 hours, 7 days. Phone, chat and video counselling for men.
QLife — 1800 184 527 3pm to 9pm, every day. Peer support for LGBTIQ+ people, by phone and webchat.
Open Arms — 1800 011 046 24 hours, 7 days, for current and former ADF members and their families.
Butterfly Foundation — 1800 33 4673 8am to midnight, 7 days, for eating disorders and body image concerns.
Blue Knot Foundation — 1300 657 380 9am to 5pm, 7 days, for adults affected by complex trauma.
PANDA — 1300 726 306 Weekdays, for anxiety and depression during pregnancy and early parenthood.
Medicare Mental Health — 1800 595 212 Weekdays, 8:30am to 5:00pm. A free government service that helps you find ongoing mental health support. There are also free walk-in centres that need no appointment or referral. This is not a crisis line.
If you already see a psychologist here
If you and your psychologist made a safety plan together, follow it now. It was written for this moment.
You can also:
- Contact your GP or psychiatrist.
- Call our reception on 07 3503 6813 during opening hours, Monday to Friday, 7:00am to 7:00pm, and we will pass a message to your psychologist. We are closed outside these hours, and on weekends and public holidays.
If you cannot reach any of them and you need help now, please use the services above. They are available when your psychologist is not.
If you are not in crisis
If you are not in crisis and would like to arrange an appointment, you can find a psychologist or get in touch.
